Shipping & Delivery Policy – Fast, Fair & Worldwide

At Happy Green Shop, we’re committed to fast processing, fair prices, and secure delivery — locally and worldwide.

Processing Time

• All orders are dispatched within 24 hours of purchase (business days).

• Orders placed over the weekend or on holidays will be shipped the next working day.

🇬🇧 UK Shipping

• Royal Mail Delivery Options:

  • 2nd Class (2–3 working days): £0.95 or FREE for all orders over £5

  • 1st Class (1–2 working days): £1.89 

  • Guaranteed Next-Day by 1 PM: £9 (Royal Mail Special Delivery)

• Combined Shipping: Yes, we automatically combine items in one parcel to save you money and reduce packaging waste.

• Tracking: Included only with Special Delivery option.

🌍 International Shipping

• We Ship Worldwide!

  • Economy Shipping (FREE on orders over £10):
    Delivery in 2–3 weeks, depending on the destination. Not tracked.

  • Tracked Shipping (Worldwide):
    £9 flat rate – trackable and more secure for international deliveries.
    
    

Damaged, Delayed, or Lost Parcels

• If your parcel is damaged or delayed beyond reasonable shipping times, please contact us.

• For UK orders, we follow Royal Mail's guidelines for lost or delayed items and will work with you to resolve the issue.

• For international orders, please allow up to 30 days before reporting a lost package.
  
  

🔒 Data Protection

Your personal information is safe with us. We never share or sell customer data, and all transactions are processed securely.

If you have any questions about your shipment, don’t hesitate to contact our support team — we’re here to help every step of the way. Happy growing!